The Daily F&B Credit cannot be utilized for any non-F&B related spend, such as the room rate, spa or gift shops. Participating hotels within the Hilton Portfolio are subject to change at any time, without notice. This rate will be determined at Hilton Honors' sole discretion, based on standard currency conversion methods but may vary from currency conversion rates used by credit card companies. From car rentals to credit cards and wine clubs, Hilton Honors has hundreds of partners around the world - and each one is another opportunity to earn more Hilton Honors Points. a member will only receive credit for the nights stayed for one room, not multiple rooms booked for the same duration by the same Hilton Honors Member. The more frequently you stay at hotels within the Hilton Portfolio, the more generous your Hilton Honors benefits become. If a Member believes he or she did not receive the correct Point credit(s) for hotel stays, he or she must submit a written request for such credit(s) to the nearest Hilton Reservations and Customer Care office, together with a legible copy of the Member's hotel folio (collectively referred to as Documentation). You can book premium rooms and suites at any of our hotels or resorts worldwide, with no blackout dates. Members will earn Hilton Honors Base Points for every eligible U.S. dollar (or other currency equivalent) charged to an individual Member's hotel bill ("eligible folio") for stays at participating hotels within the Hilton Portfolio. You have to be aware that a number of rates are not eligible to points accrual. Hilton Honors membership, earning of Points, and redemption of Points are subject to Hilton Honors Terms and Conditions. Travel Rewards are normally valid for one year from date of issuance though Hilton Honors may, from time to time, offer Rewards with shorter validity periods. window.mc4wp.listeners.push( A stay is defined as the total number of consecutive nights spent at the same hotel, whether or not a guest checks out and checks back in again. On your 60th eligible night in 2023 you will receive an additional 30,000 Bonus Points on top of the 10,000 Milestone Bonus Points achieved at that threshold, for a total of 40,000 Points. If guest rooms are included in the contract and charged to a master bill (where charges for multiple rooms are placed on one hotel bill and billed to a company or common address or settled at check-out by one individual), Members are not eligible to earn Points. window.mc4wp = window.mc4wp || { After 90 days of enrollment, a new Member is eligible to pool, transfer, or receive Points regardless of their account activity. Members who have a Mutual Fund account as of March 31, 2004 will continue to receive Mutual Fund benefits. However, the daily amount re-sets each day to the maximum daily credit value at midnight. Documentation and requests for tier qualification (as defined in the Accrual of Points section in the Hilton Honors Terms & Conditions must be received at Hilton Reservations and Customer Care within six months from the date of activity. If you are making a reservation by phone, please request Hilton Honors Discount. Hilton Honors Discount is only available for up to two rooms per member per stay. DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. Members who do not have eligible activity as defined in a. Members may access their. The Hilton Honors complimentary Daily F&B Credit does not apply to the following brands: Embassy Suites by Hilton, Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton and Home2 Suites by Hilton. Still no word and still not showing up. If credit has not appeared within those time frames, you can easily request credit for a missing stay right from your online account. Fill in the available fields within the 'Missing Stay Request Form' and click ' SUBMIT ' (only visible once Form has been completed) [ Click here to view Image] Allow up to 10 business days for your eligible Marriott Bonvoy Points to post Android Mobile App After logging in, tap ' Account ' at the bottom of the screen [ Click here to view Image] Elite rollover nights are only valid for the next calendar year and expire thereafter. If you require a copy of a receipt not available in My Account, please contact the hotel. Lately, hotel companies have been going through some IT turbulence. Diamond Elite Members will have access to bid on exclusive Hilton Honors auction experiences that will only be available to Diamond members. Hilton Honors Mutual Fund accounts are available only to couples legally married under the laws of the state or province or country in which the couple resides. Since the member gets a new credit each day (for the number of nights of their stay), the only day they can use any leftover credit is the morning of check-out. The qualification to gift status is to reach 40 or 70 elite qualifying nights within the 2022 calendar year and only those who achieve that many nights are eligible. A "stay" is defined as the total number of consecutive nights spent at the same hotel, whether or not a guest checks out and checks back in again. The member who is gifting the status must elect which other member will receive the gifted status by 11:59pm EST on January 31st of each calendar year. The friend must login to the elite status gifting landing page using their Honors account credentials and then enter the claim code. Bonus Points earned on Base Points do not count toward Elite tier qualification. (function() { Elite rollover nights cannot be reserved and applied to a second, third year or subsequent year. Points may also be earned for other activities as designated by Hilton Honors from time to time. Join World of Hyatt Accessing Your Account Information If you can't remember your World of Hyatt membership number, username or password, please contact us. Hilton Honors Bonus Points you earn with your Card will be posted to your Hilton Honors account up to 12 weeks after the end of your billing period. They will be credited to member accounts automatically throughout the calendar year in accordance with the Hilton Honors Terms and Conditions. Something is wrong with their systems. Rollover nights are only valid for the next calendar year until December 31st and expire thereafter. If booking a Reward Stay online, Members will receive a confirmation page with their Hotel Stay Reward reservation and Reward Confirmation document in one online transaction. Transactions refer to the transfer of Points to another member account either through 1-to-1 account transfers or through Points Pooling. If a member receives Gold status and then is upgraded to Diamond status, the 365-day expiration period resets to the date the Diamond status was applied to the member's account. Please note however, Hilton Honors Program Terms and Conditions cannot be superseded or changed except in writing from Hilton Honors. Please refer to our Privacy Policy for details. YES YES NO. The Hilton Honors Event Planner program is available globally at participating hotels in the Hilton portfolio. Only individuals of majority age in their state of residence may enroll in Hilton Honors and become Members (defined as individuals who have been accepted as Members by Hilton Honors). Silver, Gold and Diamond Elite Members will get every 5th night free when booking a Standard Room Reward Stay of 5 nights or more using all Points (up to four free nights on a stay of 20 consecutive nights). All Rewards must be redeemed in strict accordance with the procedures specified on the Reward Confirmation document. Jan Tue. Yes rollover nights applied to status in 2023 will be calculated in accordance with the 30% reduction in tier qualifications for 2022. Elite members will rollover their elite qualifying nights even if they have downgraded status during the year. Elite Rollover Nights do not count toward achieving Gifting Status. Points awarded will be based on local currency converted to U.S. dollars. Hilton Honors is not responsible for, and bears no liability for, disagreements or disputes between Members concerning the use of Points accumulated in the Hilton Honors Mutual Fund account. Failure to take action (a), (b), (c) or (d) described above will result in the forfeiture of all accumulated Points and, after five years of inactivity, to deactivation of the Member's account. Documentation (as defined in Accrual of Points) must be furnished within 90 days of stay in order to count toward tier-level qualification. Due to launch in January 2023, the Diamond Status Extension will allow "eligible Diamond members" to stay minted through to 2024. Head up straight to www.hilton.com and click on the Sign In link. Points purchased under the Point Purchase Program are subject to the Terms and Conditions of the Hilton Honors Program. Event Planner Bonus Points must be included in the event contract. The term "eligible folio charges" is defined below. A new Hilton Honors Member may purchase Points 30 days after enrollment if the account reflects activity including a stay (as defined herein) or earning Hilton Honors Points through a Hilton Hilton Honors Marketing Partner. Elite rollover nights will be counted toward members elite status qualification for the following calendar year (January 1st to December 31st). Members must not maintain membership in or earn Points on multiple accounts. Redemption stays can be used for Standard Rooms or Premium Rooms; both Reward types are for double occupancy room rate. Hilton Honors membership, earning of Points, and redemption of Points are subject to Hilton Honors Terms and Conditions. Not free at properties with resort charges. No only nights earned in 2022 count toward gifting status achievement. Members can track their progress toward hitting these Milestone Bonuses with the Hilton Honors app. No Hilton Honors Points will be awarded for "no show" or cancelled events when a Member has booked an event guaranteed with a credit card but then does not hold the event--irrespective of whether or not the Member's credit card is charged for any portion of the event per the hotel's "no show" or cancellation policy. Specifically excluded from the definition of "stay" are the following types of ineligible stays: wholesale/tour operator packages; contracted crew rates; travel agency discount rates; packages exclusively for casino player card holders; Team Member Travel rates; Hilton Family Travel Rates; stays secured utilizing Hilton Grand Vacations Club and Hilton Club timeshare programs; Hilton Grand Vacations marketing packages with a sales presentation requirement; complimentary or barter rooms; Reward Stays (as defined herein); NET Group rates; Series Group or IT Group rates; contracted Entertainment or Encore rates; third party website bookings (irrespective of rate paid); and "opaque" channel bookings where the brand may or may not be known at the time of purchase. In the event of dissolution of marriage, 50% of Points in the Hilton Honors Mutual Fund will go to each Member. All upgrades are granted on a space-available basis for the entire stay, as determined at the time of arrival. With Points & Money Rewards, you can book standard rooms using a combination of Hilton Honors Points and money. Some regional, national, and state laws confer certain rights relating to personal data. Hilton New travel memories are on the horizon for many. Per existing rules, nights for stays that cut across years (December into January) will apply to the status year of the check-out date. Nikk: I have successfully raised a urgent review and resolution request now our team may check and provide you best compensatory resolution for the inconvenience caused to you and you can also contact our escalation team for follow up at 888-240-6152 and Guest.Correspondence@Hilton.com. Monthly activity statements are available via email or Members may access account information online. Let me know when it posts. Specific Program benefits and services have been established for all Members; however, benefits and services offered by hotels within the Hilton Portfolio may vary. Hilton Honors is committed to the highest level of privacy protection for all our guests with special programs and safeguards in place. To change the location of a Reward Stay reservation, the Member must first cancel the existing Reward Stay reservation and then book the new Reward Stay reservation at the desired property. As a Member, you may receive additional communications from us, including Hilton Honors statements, third party news and offers specifically for Members, and co-branded messages from our business partners. Save my name, email, and website in this browser for the next time I comment. Any transfer remains within the sole discretion of Hilton Honors Any decision made by Hilton Honors in response to a request for transfer is final and not subject to further review or dispute. For purposes of obtaining tier status, a Member will receive stay and night credit for one room only. Elite rollover nights will not count toward Elite Status Gifting and will only count toward a member achieving the next status tier. A new Hilton Honors Member can pool, transfer, or receive Points 30 days after enrollment providing they have activity on their account. However, stay did not post. In the U.S. and Canada (toll-free): 1-800-548-8690. Unless otherwise stated, quoted rates are per room per night, based on single/double occupancy and do not include taxes, gratuities, incidental charges and resort fees (if applicable). See how close you are to reaching the next tier by signing into your Hilton Honors account. Members will only receive credit for the nights stayed for one room, not multiple rooms booked for the same duration by the same Hilton Honors Member. Member benefits and Rewards are offered in good faith, however may not be available if prohibited by law or regulation in Member's country of residence. For the Stay" places the hotel front and center, elevating the role and importance of the stay at a time when lodging advertising is a sea of sameness, featuring overused . You can earn Hilton Honors Base Point credit for up to four rooms per stay. Each Hilton Honors Member is limited to sending no more than five hundred thousand (500,000) Points and receiving two million (2,000,000) Points via Points Pooling or Transfers combined per calendar year. The full list of participating brands include Waldorf Astoria Hotels & Resorts , LXR Hotels & Resorts, Conrad Hotels & Resorts, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Canopy by Hilton, Motto by Hilton, and Hilton Garden Inn. 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